Privacy Policy

Cuvvur Technologies provides cybersecurity awareness and digital safety training. This policy applies to all users, including account holders, household members, and minors enrolled through a family account on the Cuvvur platform.

We collect personal data only when necessary to provide our services or communicate with you. This may include:

• Contact Details: Full name, email address, and billing/business address.
• Professional & Project Data: Information regarding the services you engage us for, company details, and requirements.
• Direct Communications: Records of emails, messages, or inquiries you send to us directly.

We process your personal data based on the following legal grounds under UAE law:

• Contractual Necessity: To draft proposals, onboard you as a client, and fulfil our service agreements.
• Legal Obligation: To comply with UAE accounting, administrative, and tax requirements.
• Consent: When you voluntarily submit your details through contact forms or communications.

• To improve customer service: information you provide helps us respond to service requests and support needs more efficiently.
• To personalise the user experience: we may use information in aggregate to understand how users as a group use our services.
• To improve the Website: we may use feedback to improve our products and services.
• To process payments: information provided when placing an order is used only to provide service for that order, and is not shared except as necessary to provide the service.
• To send periodic emails: about your order, and to respond to inquiries. If you opt in to our mailing list, you may receive news, updates and related product information.
• To send SMS: we may use WhatsApp, SMS/text messages or calls for marketing purposes, in accordance with applicable local laws.
• To advertise on social media: we may run campaigns on platforms such as LinkedIn, Instagram and Facebook so you only receive relevant advertising about our products and services.

Cuvvur allows account holders to enrol family members of all ages, including children under 18. Where a child does not have their own email address, they access the platform using a household code. By enrolling a child, the account holder confirms they are the parent or legal guardian and consents to the child's participation on their behalf. We collect only the minimum data necessary for the child's use of the platform, and we do not use it for advertising or share it with third parties for any purpose beyond operating the service. Account holders remain solely responsible for supervising minor members and ensuring their participation complies with all applicable laws in their jurisdiction.

• We do not sell your data. We share it only with service providers who help us operate the platform (such as cloud hosting and email delivery providers) under binding data processing agreements; regulatory or law enforcement authorities where required by law; and successors in a merger, acquisition, or business transfer, subject to the same privacy commitments.
• We may also share it with external professional accountants and tax advisors.
• We use email and multi-factor authentication to secure accounts.

We only use essential, non-intrusive elements strictly required for basic digital communication or site functionality.

We do not directly process, handle, or store credit card numbers or sensitive payment details on our devices or servers. All online transactions are securely handled through third-party certified payment gateways, which operate under their own independent privacy standards.

We retain your account and learning data for as long as your account is active. You may request deletion at any time. Upon account deletion, we remove personal data in accordance with our retention schedule, except where retention is required by law.

We apply industry-standard technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. No system is entirely risk-free; we encourage you to use a strong, unique password and to keep your household access credentials secure.

We use essential cookies and browser storage to keep you signed in and remember preferences. We do not use advertising trackers. We may use privacy-friendly analytics to understand platform usage and improve it. You can manage cookie preferences in your browser or through any cookie notice on the site.

Depending on your jurisdiction, you may have the right to access, correct, delete, or receive a copy of your personal data; object to or restrict certain processing; and withdraw consent where processing is based on consent. To exercise any right, contact us at info@cuvvur.com. We will respond within 30 days.

Cuvvur Technologies may update this Privacy Policy at any time and will notify you of material changes by email or in-platform notice. When we do, the updated date at the top of this page will be revised. It is your responsibility to review this policy periodically. Continued use after the effective date constitutes acceptance.

By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use the Website.

Cuvvur Technologies · Email: info@cuvvur.com · Website: cuvvur.com